We are extremely disappointed with our experience at this Kumon centre (greenford) . The woman who runs it is consistently rude to parents and often barks orders as if we are children ourselves, rather than paying customers.There are also serious issues with organisation. The centre appears to be overbooked, and our daughter’s schedule was constantly changed despite us clearly requesting a specific, consistent time. This made it very difficult to plan around.After a disagreement, even though we had already paid for the month in advance, she refused to issue any refund. We had also paid an additional month upfront, which she also refused to return. This felt completely unfair and unprofessional.What is most frustrating is that she was very polite and accommodating when we first registered, which now feels misleading given our actual experience.Overall, we feel let down and would not recommend this centre to other parents.
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