They failed to inform us about the deposit requirement until the day we moved in, which was a major inconvenience. Accessing the property through a mobile app was problematic, and there were no clear instructions inside. The noise from the washing machines was intense, and I had a dangerous incident with a falling cabinet. When I reported it, they took two weeks to respond, and their visit was unprofessional and uncomfortable. We were then told the room we were supposed to move to was no longer available the day before. Now we have nowhere to stay. I doubt I’ll see my deposit returned anytime soon.
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