Completely unacceptable experience. My order, which was intended as a gift with guaranteed delivery before December 23, was lost during shipping. Even after weeks without any tracking updates, they refuse to take action. This was meant to be a Christmas gift, and it's now December 26. Despite multiple attempts to reach out, they have not responded or taken responsibility. I asked for a refund due to their failure to deliver, but it’s now too late—there will be no one at the address to accept it even if they resend the item. After numerous efforts to resolve this directly, they have chosen to ignore me. I will have to dispute the charge with my credit card company. STEER CLEAR OF THIS SERVICE AT ALL COSTS. Their customer support is extremely disappointing.
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Kurt Geiger is the #1 premium footwear brand in the UK, first opening its doors on Bond Street London in 1963. Since the sixties Kurt Geiger has continuously evolved to make covetable fashion-forward footwear and accessories with a unique market position - pairing aspiration with accessibility and attracting a global customer base and a worldwide celebrity following.
Chief Creative Officer, Rebecca Farrar-Hockley and her team of specialist shoe and accessory designers lead the creative vision of Kurt Geiger’s owned brands for women, men and children’s lines; Kurt Geiger London, KG, Carvela and Miss KG from the brand’s headquarters on Britton Street, within the design hub of Clerkenwell in London.See more
