My wife ordered a pin as a gift for a colleague for Christmas. We received the package the day before Christmas Eve, but it only contained the order receipt, a return sticker, and an empty bag—no pin at all. When she reached out to the company, they claimed the package weighed one pound, so they wouldn't issue a refund or send a replacement. This is frustrating, as it's well known that a delivery service can't handle packages under a pound without something inside. We feel let down by a company that seems more focused on profit than customer satisfaction. If you're considering placing an order with them, I would advise against it; you might end up feeling cheated.
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Kurt Geiger is the #1 premium footwear brand in the UK, first opening its doors on Bond Street London in 1963. Since the sixties Kurt Geiger has continuously evolved to make covetable fashion-forward footwear and accessories with a unique market position - pairing aspiration with accessibility and attracting a global customer base and a worldwide celebrity following.
Chief Creative Officer, Rebecca Farrar-Hockley and her team of specialist shoe and accessory designers lead the creative vision of Kurt Geiger’s owned brands for women, men and children’s lines; Kurt Geiger London, KG, Carvela and Miss KG from the brand’s headquarters on Britton Street, within the design hub of Clerkenwell in London.See more