I've been a loyal customer for years, purchasing jeans and pants from a certain brand. For Christmas, I asked my husband for a specific item, which he bought during their Black Friday sale. Unfortunately, when I tried them on at Christmas, they didn’t fit. I reached out for a return or exchange, only to discover that the return window ended on Christmas Eve! What kind of retailer promotes Black Friday deals knowing gifts are being bought for Christmas, yet closes the return window before gifts are even opened? It's absurd.
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KUT from the Kloth~ Your Fit. Your Style.
