My girlfriend bought me the Crusade earrings, which looked lovely, high quality etc. However, I could not at all fit them in my ear - the hoop was too small and wouldn't connect up, and in trying to do that it's actually bent the hoop a little. I did try to reach out to customer service however I have not had a single response back and it's been like 2 months now. All in all, I'm sure for most people it'd be fine, maybe I just have abnormal ears lol. But I'm a bit disappointed in the quality and the customer service here.
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