My car was booked in for 13:30. I dropped it off approximately 15 minutes early and left. When I returned at around 15:30, my car was still parked in the same place and had clearly not been worked on. The work was not completed until 17:00. The oil change service was misleading, poorly managed, and incomplete. When I started the car, the dashboard was still displaying the warning message ‘Oil service and inspection now!’. I will definitely not be using Kwik Fit again.
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