🚨 Extremely Disappointing Experience with the Service 🚨 I had a terrible experience from start to finish with the service — from ordering and logistics to delivery. I spent a significant amount on three live plants, but all of them arrived in a damaged and lifeless state. Despite providing clear photos and emails, there was no proactive response from their side. I had to keep following up, only to be met with silence and delays. When I finally reached customer support, the representative outright denied a refund, citing 'company policy' — even though the plants were clearly damaged upon arrival. For a business dealing in live products, this level of indifference, poor service, and lack of accountability is unacceptable. The overall response and resolution experience was disappointing and unprofessional. ❌ Money wasted
❌ Time wasted
❌ No ownership of customer issues I do not recommend this service or its products to anyone. Please think twice before placing an order. #CustomerExperience #PoorService #OnlineShopping #BuyerBeware
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