I have been trying to reach Kylie Cosmetics for several weeks without success. I have purchased multiple lip liner and lipstick sets from the brand and have been very disappointed with the quality. The lip liners break easily and are extremely difficult to sharpen, even after I purchased the recommended sharpener. Despite following the advice given, the pencils still do not function properly, and most of them have broken.I originally purchased the products from Ulta, but when I attempted to return them, I was told it was no longer possible since it had been over 30 days. All I am requesting is the option to return these defective items directly to Kylie Cosmetics and receive a replacement of the same products, with the hope that the quality will be better.
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