I placed my order with LAAM a month before Eid specifically because they guaranteed delivery before Eid. Unfortunately, my parcel arrived only after Eid, which was already disappointing.
After I shared this experience in a review, LAAM responded by promising to refund my postage fee as reward points. However, several days have passed and the reward points still haven’t been added to my account. This is yet another example of poor customer service—making promises publicly but failing to follow through.
LAAM really needs to improve the consistency and reliability of their customer service.
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LAAM.pk is Pakistan’s one-stop fashion online store that is home to the country’s finest designer wear. The main aim behind this venture is to host various Pakistani designer, prêt, lifestyle, and luxury brands under one roof where global customers can shop what they want under the banner of LAAM. A user-friendly platform that helps you browse through over a thousand products in a matter of minutes.See more
