Be prepared for bad (not poor, but actually bad) customer support. Just look at their responses below to customers who have given 1-star ratings. They are dismissive and not helpful. To quote from another, 4-star review here: "But the constant 'take it or leave it' attitude has been quite annoying all the time."They are not interested in helping customers, and rely on their internal policies as an excuse to not help.I won't provide any more detail - it's clear they only want to show customers as wrong, rather than find a solution. Order from Amazon when possible.Borderline scammers. Order at your own risk.I'm leaving this here to warn others, not to get a resolution from Lab401. They've already told me they're not interested in a resolution.
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