Review Time
Amazing Service, it's very hard to find a flipper zero in australia and the offical website doesn't ship it to Australia.
Lab401 is the place if you want to buy flipper or other pentest related products.
Hello,If anyone is wondering were they should by tech or the flipper zero. This is the place!! The prices are really competitive and I must say that the customer service is very good. I ordered some products and UPS lost the package and so on.. I emailed them, and guess what they answered in just 15 minutes. Afterwards they continued to send me recent updates. Because the delivery took long (UPS mistake) they refunded my shipping cost. What an amazing service. Jacob (worlds happiest customer)
We had some issue with one of their newest ISO15693 cards (iCode SLI Gen2). Their support was quick and helpful, we could share with them some logs to find the root cause. Cause of that, documentation was improved and they offered us free replacement for this card (Gen2) and another one that we also bought (Gen1). We can only be grateful for such good interaction we had, definitely a good company to deal with.
Such a great company to deal with, I had problems with my package lost in customs (probably due to Christmas) and even though it wasn't Lab401's fault, they refunded my purchase! Their support was really fast and friendly, and would be the best experience I've ever had from a company and their support.I highly recommend Lab401 as a reliable, and trustworthy bunch of people to deal with.
I ordered an expensive order from a different country today and I entered the wrong post code I reached out via email and despite a different language and time zone they replied immediately and corrected my mistake the customer service is above excellent Thank you
customer support replied back to me within minutes on a sunday with questions i had on ordering. at first i thought it was just a bot or ai but spoke with them more and it was a real person. so impressed with them i am canceling an order with another company with bad support and reordering with lab401 for this and all my future orders. rare to see this level of support anymore and earned my businss.
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Europe's leading Pentesting and RFID Experts : Flipper Zero, Proxmark, ChameleonUltra - and more.
