Paid for "Premium shipping" at 40 euro, which turned out to be UPS -- which they later admitted to having continued problems with.After UPS lost the package, support was contacted, a claim was opened and the original costs refunded. Now they are no longer using UPS any longer and raised the shipping prices even further. This appears to have changed after my purchase attempt and successive claim.I am not convinced that the increase in shipping cost has any correlation to an improved success rate. It was a stretch to begin with.Update to vendor response: the "Customer" did not receive any product."Customer" never mentioned "express service", only what the vendor called "premium" shipping at checkout. Support provided no additional documents or information when asked about the status of the missing shipment.
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