After releasing four projects under our label, our account was suddenly blocked without prior notice. We attempted to contact the company multiple times using two different email addresses but received no response.Eventually, we were able to speak with Whostry, one of their partners. We were informed that our account had been blocked because they believed we had reached out to another distributor. They stated that if this was not the case, we should notify them so the account could be reactivated. We clearly communicated that we had not proceeded with any other distributor; however, we have still not received any follow-up or resolution.This situation has been highly unprofessional and disruptive, as several artists’ releases are now pending and blocked. The lack of communication and delayed support has had a direct negative impact on our operations and the artists we represent.
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