UPDATE: 11-03-2025 The package has been finally delivered to me today (so 1 day after they marked it as delivered) togheter with another lacemade package that was scheduled to be delivered today, after I called the local hub (and it was not an easy task find the local hub and their phone number, because they are under different company names, but I'm a good researcher). Anyway, after I called, a lady told me that yesterday due to a tech problem no courier left the hub to deliver packages, and that both my packages should have been delivered to me today, which indeed happened at 14:20. So I rectify my review, I truly love lacemade clothes, but their total lack of communication and customer care, plus their questionable shipping partners, is really still pretty annoying. ------------------------------Package sent to Italy (order #102413) with local HR PARCEL courier marked as delivered but I never received it!!! This horrible italian courier has hundreds of negative feedbacks on trustpilot since they use to mark packages as delivered when they are not, and now I lost 130 euros of items because this company uses a bad courier!! Not to mention lacemade never reply to emails!! They only replied once after tons of messages and emails. Horrible customer care and horrible shipping service. Unfortunately I was lucky to receive the first package so I made other orders that I'm afraid will not be delivered as well by that HR PARCEL! What a shame!!! I'm really so angry about that!!!
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LaceMade: Princess Dream Maker
LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.
