lacemade.com

3.4
3.4 Based on 371 reviews

LaceMade: Princess Dream Maker LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style....

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Carson Taylor
AVOID AVOID AVOID!!

AVOID AVOID AVOID!!1. Their sizing is extremly off to the point it is toxic. It is made for skinny girls and small girls only. All sizings are off, I wear S/M from Zara, 6/8 from lululemon depend on the bust. HOWEVER, thier size L chokes me and for an exchange you gotta pay for the delivery fee going and back.2. Their clothes are NOT a good quality. After all fuss, finally received the bigger size and now the strings are UNNECESSARY long AND the shoulder straps are uneven. Like not even subtly, extremly uneven. I asked for follow up and pretty much someone sounds like robot answered.3. EXTREMLY HORRIBLE CUSTOMER SERVICE. I also ordered a set that was meant to be premade, that on the website it said will be dispatched in 15 business days. It has been 20 business days (more than a month non-business days) and still hasn't dispatched and the customer service is a joke. They don't give you any solution or reasonable update, just keep giving same answer like a bot saying "sorry it is still being made and will be sending as soon as possible". I asked for an exact date and they just kept giving me excuses. If it is going to take more than 15 business days, probably just say that instead of lying on your own website? They were not at all apologetic and kept just telling me that if I can "kindly" wait which I have been doing for 5 weeks now, 6 weeks soon.I asked them for a refund, and had to chase 3 times just to receive a message them saying if I can wait then said they will eventyally refund the item - then disappeared without actioning the refund. It's just a HUGE joke.Also, all the materials are not breathable.

1
Date of experience: Aug 08, 2024

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Business Details

  • LaceMade: Princess Dream Maker
    LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.

  • email Info@lacemade.com
  • language https://lacemade.com

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