lacemade.com

3.4
3.4 Based on 371 reviews

LaceMade: Princess Dream Maker LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style....

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Joseph F.
Cheap dresses sold for a lot of money, horrible customer service

I ordered the "I snapped" dress for my bachelorettes party. It came quite late, but just in time, although they promised a way faster shipment on their website. As I opened the package, the zip in the back was ripped. I immediately wrote the company as their policy is to react within 7 days, if something was wrong. Since they took their time to reply and my party was within the next days, I took the dress to a tailor. The tailor told me, that it was not only poorly stitched, they used the cheapest possible infinity zip, which is an absolute no go for the back of a dress. The dress would have burst open the second I would have bent over for any reason. The repairs had the same cost as the dress.They then replied, that they would refund me, if I return the dress, even I sent them fotographic evidence, that the dress came with a broken zip. I told them, what happened and asked for a refund.They never responded. Don't buy here. Cheap dresses sold for expensive and horrible customer service. Not going to buy here again.

1
Date of experience: Jul 05, 2024

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Business Details

  • LaceMade: Princess Dream Maker
    LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.

  • email Info@lacemade.com
  • language https://lacemade.com

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