lacemade.com

3.4
3.4 Based on 371 reviews

LaceMade: Princess Dream Maker LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style....

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Isabel W.
Misleading Advertising/Terrible customer service

Misleading Advertising. They advertised buy 3 dresses get 25%. I added 3 dresses to the cart with 25% , i use my point which value $153 from all my purchases before to pay. Once to apply my points the discount 25% disappeared and i have to pay full price for 3 dresses instead 25%. I messaged the customer service. They said i only able to use One option( either get 25% or use my points). I disagree on that because my points i collected from purchasing many time before. The customer ignored me right after i said they misleading advertising since i want to buy 3 dresses and i can’t get 25% off. Very dishonest company. Im a big fan of Lace made but after experienced this i won’t support them anymore. This is America and so if they want to do business in America they must comply with what they advertised. DISHONEST COMPANY

1
Date of experience: Jun 24, 2024

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Business Details

  • LaceMade: Princess Dream Maker
    LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.

  • email Info@lacemade.com
  • language https://lacemade.com

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