I have clearly stated multiple times that I did NOT want a refund, yet you ignored every single one of my emails and closed the issue as if this were an appropriate solution.
Now I am left without the products I purchased and with an amount of money that does not allow me to buy anything equivalent from your store. The discount code you provided is an insult — it does not compensate for anything, it does not solve the problem, and it shows a complete lack of respect for your customers.
I did not ask for a refund. I asked for a solution equivalent to the real value of what I purchased. I want a product, not a refund I never requested.
This situation is unfair and I am not going to accept it. I expect a real and proportional solution, because your current response makes it clear that you are not taking my complaint seriously.
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LaceMade: Princess Dream Maker
LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.
