"I returned a polo shirt unworn, brand new, with the TAG ATTACHED. Lacoste refused the refund claiming it was 'used'.They emailed saying there is a 'loose stitch' which cannot be my faulte as i never worn it(therefore is a manufacturing defect!) and 'perfume smell' (impossible, never worn).They are keeping my money even when i sent the picture of the tshirt, brand new with the tag attached. I have reported this to the European Consumer Centre. DO NOT BUY HERE. Order #51306607."
Claim your business profile now and gain access to all features and respond to customer reviews.