What has happened to Lacoste? The worst experience all around. From quality, sizing to worst of all, customer experience/service. Clothes were not true to size. I ordered a few items, return some of them. Received an email about just one item being refunded. Sent an email, no reply. Called- its either go straight into asking me to refer FAQs which has not much answers. And call again, it says your wait is 3 minutes, I hold, after 5 minutes it changes to 6 minutes then 'your time is precious, please refer to FAQs, thanks' and hang up. I still haven't got acknowledgement of order returned nor a reply. I used to love Lacoste. If this is a public stock, I would definitely short this. I will wait for its administration.
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