lacoste.com

1.4
1.4 Based on 61 reviews

...

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Cinthya
Last December I was supposed to send a…

Last December I was supposed to send a return item, But they provide me the wrong label and it went somewhere else, I lost my money.I had contact them, I explain and show them the email I received for return but I luck, they said that they didn't sent that label. I'm so disappointed I was a very frequent client and this is my first time with issues. Customer service needs more training so they can help more clients. They never try to reach more help on my situation and because of bad communication (email) I lost item and money.

1
Date of experience: Dec 02, 2025

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