The Ladbucks 'Reward' feature has effectively been devalued by 90% (e.g. 3 free spins were previously available at the cost of 300 Ladbucks, now they are costed at 3000 Ladbucks!). There is really no point in a reward feature that provides so little reward. It was only Ladbucks that kept me engaging with a bookmaker whose prices are so poor compared with what's available elsewhere. I've had an account with them for more tgan than 25 years but I'm taking my business elsewhere today.
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Gambling is an exciting adult leisure pursuit and, at Ladbrokes, we want our customers to enjoy betting and gaming with us. We are committed to providing our customers with an efficient, secure, fair and socially responsible service. We therefore have in place a number of measures that we believe both assist and reassure customers.
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