THEY DON'T GIVE A SHIT!I actually would not be surprised if my local LAF (Norwalk, CT) closes soon. My google review as follows:I will preface this review by saying that the facility itself is nice and large, spacious and with tons of good equipment.Also the staff is very friendly and tries to be helpful.However, if you are interested in using the pool and/or whirlpool here, you will probably be very disappointed and aggravated. It's obvious they skimp on maintenance for them, as they are closed/out of operation half the time.I joined this gym when it first opened about 15 years ago, mostly because I like to swim. If another gym a reasonable distance from my home opened up, I would leave this gym in a second.Update (1.20.24)...the pool and whirlpool are STILL closed, having been closed for about a month now. Total joke.Update/2 (11.1.25)...once again the pool has been closed for about 2 weeks. They just don't put any money or effort into maintaining the pool and whirlpool here, as they are often out of order/closed. Bottom line, if you are joining a gym with the intent of swimming as one of your exercises, I would highly recommend looking elsewhere as you will be really aggravated and disappointed with this place.Update/3 (11.16.25)...pool STILL closed. When you ask about when it will open, all you get is rambling BS...just a pathetic joke at this point.Update/4 (12.10.25)....pool STILL closed, with continued BS about opening...when I asked recently they told me there is not even a projected/planned re-opening date...the person said 'corporate' had even canceled the repair order...for whatever reason. Meanwhile, the coached 5-star reviews for the gym continue to appear on Google. I actually wouldn't be surprised if this gym closes completely soon. Unfortunate, since I have been a member for the 17 years that the club has been open.
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