I've been going to this gym for about 3 years and the aggravation is getting worse!The ISSUE:For some reason, they seem to think everyone wants the house music cranked up like a nightclub setting. It's so loud, having conversations with my workout buddy or other members, is nearly impossible without having to get in each others face and talk really loud!So, I, along with other members, have gone to the front desk numerous times to complain. The desk personnel say, "we aren't allowed to adjust the music. The store manager has no say in this matter, either. The regional manager tells us to leave the volume where it is." Next move was to speak with the "regional manager." He was pointed out to me by one of the employees so I walked up, introduced myself and said, "Why is the house music played at such a high level?" He replied, "well, we like it loud." (REALLY? WHO'S WE???)I came back with, "can you please turn it down a bit? It's too loud. It's hard to have a conversation with friends and quite frankly, the music is terrible. Look around, every person in here is wearing ear buds or headphones listening to their own music; they're not listening to the PA system." I continued, "I don't like having to wear buds or headphones and hate having to lug my phone around while working out, but I'm forced to wear them to try and drown out the music in here. And I'd like to add, I have to crank up my "noise-canceling" ear buds so loud, it's painful and the house music still bleeds thru. It's like a "battle of the bands" in my ears.He replied, "well, maybe we'll take a look at it."End of conversation.Since talking with him, he surely "took a look at it." It's louder now than it was before. I'm seriously thinking about finding another gym. Yes, it's THAT bad.p.s. There are other issues, too but I'll leave those for another time. Hopefully LA Fitness corporate will do something about this matter. And quickly.
Claim your business profile now and gain access to all features and respond to customer reviews.
LA Fitness offers access to over 690+ fitness clubs in both the U.S. & Canada. Achieve your health and fitness goals with us! Get a guest pass today.