Real experience and happy to provide screenshots of WhatsApp messages exchange - proof is in the pudding! Facts and not out of spite and petty, to warn others who may be in the same disposition - not in the right headspace (he, himself has said - he is not a therapist but would act as one but has taken a certificate of some sort to attend as a mental and life coach) to make judgement calls and have relied on his service and only to be taken advantage of.Been brutally honest from the get-go that the struggle is lack of self discipline and motivation (mind over matter) to even considering professional mental help first since mundane task of getting out of bed is a hard push most days and had been told that can be too difficult and too much of work to handle.Sales talked with using personalisation approach by bringing up own struggles with depression which resonated with and gave the benefit of the doubt that for sure have an understanding with the painful reality of having to drag oneself out of the rut.1st week of check-in, GDPR was breached and despite having questioned prior to signing up and paying upfront full payment - if there are other employees working with and for him, reassured he is the sole person to access my data - left in a limbo and with no choice or say, announced of getting married and will be away on that 1st week, with someone never met or agreed to work with or have my data accessed be filling in for him - what is one expected to do/say/react and respond when used the special occasion and had to abide by and bite my tongue, shrugged it to the side and yet again, another chance given.Expressed doubt of things not working out as one hoped or expected, how does that full upfront payment and refund processes work? A hard never experienced it as the response - which should have alarmed as a red flag but had to give it a try and chance it, why not? Right?It has been brought up month on in since then as a bad habit of ghosting phases as coping mechanisms, yet deflected and defended that these doubts are common and to use as motivation.Communication is either mass and sent out as group messages for either a group chat (never in) for supposed supportive community along with automated email reminders for weekly (not bi-weekly as stated on his website) and motivational quotes/memes from IG as spam repost to WhatsApp messages is the method to ‘a holistic approach’.Check-in calls are time limited and not according to the client’s needs. Mostly held at home but never private with either kids or wife jumping in the picture in the background.Tailored one-on-one coaching? When told and shared that one can and has been told to be too much and too difficult to work and handle, reassured - experienced with others have been worse by hoovering over and sending multiple messages in a day, polar opposite with lacklustre in communication and missed check-ins yet no bother in making an effort to understand or support in making changes to his approach was never considered.His supposed efforts of reaching out is yet again, sending quotations post or motivational IG reels? Feels one-sided with check-ins and onus is on the client but when client is unreachable and unresponsive, coach goes dead silent as his approach?Since last year, no efforts to make amicable solution or contact to address the refund dispute. Has not made communication to understand why check-ins are missed or supposed support to be held accountable by going silent and taking in free income with minimal work (shared meal and workout plans, easily attainable these days via AI or on YouTube for free).Now getting silent treatment with the service supposed to be continuing and yet support was either never existent or has now discontinued.Pretty much, handed him free labour with doing nothing week in and out for months and yet, no actions on his end to push and support nor result into making changes to his approach or address the refund dispute, clearly scammed into with lacklustre support.Additionally, been fishing for reviews from clients so hardly most of the positive feedback here are genuine and mainly pushed to act upon and leave a good review.Lastly, had asked on many occasions with how can he help when one cannot even help themselves - no answer and left to ponder. Has given plenty of idle time to reinvent his tailored package to assist, support and coach yet failed to provide. Service not fully provided for what one has paid, not even bothered to come to an amicable agreement to somewhat partial refund on what he has only done and accomplished - copied and pasted meal and workout plans from AI or online (easily outsourced) and attended less than 5 video/phone calls which lasted about an hour max.
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