My hair dryer unexpectedly stopped working without any prior warning or visible damage, which raises serious doubts about its quality. Despite being under warranty, the company refused to honor it because I bought the product in one country and now live in another. After placing a new order, the nightmare began: there was no proactive communication from the company regarding the status of the hair dryer. I had to reach out multiple times for updates. They kept assuring me that the color I ordered would be available 'next week,' which turned out to be untrue. After weeks of delays, I confronted them, and they offered a different color instead. However, the same issue occurred again: silence and delays, until they later claimed that this alternative color was also out of stock. Two months later, after persistent follow-ups, they finally said my preferred color had shipped. When it arrived, it was the alternative color, not what I wanted. After endless delays, misinformation, and zero accountability, I now have a product I never wanted, and I'm expected to spend more time returning it. What a waste of time. I regret ordering from here. It started with poor quality and ended with even worse customer service. I do not recommend this company.
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Laifen was established in 2019 in by Hongxin Ye, a creative geek and his team of passionate developers, inspired by the idea that a well-developed motor could improve the performance of an appliance significantly.
With the endeavor over 2 years, Laifen has finally equipped the technology of 110000 rpm motor, and integrated it into an outstanding high speed hair dryer, balancing perfect user experience with an economical price. We believes that with the efforts of Laifen, our users could enjoy daily life with higher efficiency, more convenience, while still affordable.
In addition to hair dryer, Laifen has devoted herself into the popularization of high technology, bringing more enjoyments to consumers. See more
