Their customer service is lacking. The delivery driver left my package a long distance from my porch in the rain. When I went to retrieve it, it was missing. I tried to file a claim, but they said the company needed to do it. Other claims I've filed directly were much easier. I've been trying to get a refund for 10 days, but all I hear is that they are 'investigating.' Meanwhile, they cashed my payment. It's frustrating not being able to communicate with either party about my refund.
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Laifen was established in 2019 in by Hongxin Ye, a creative geek and his team of passionate developers, inspired by the idea that a well-developed motor could improve the performance of an appliance significantly.
With the endeavor over 2 years, Laifen has finally equipped the technology of 110000 rpm motor, and integrated it into an outstanding high speed hair dryer, balancing perfect user experience with an economical price. We believes that with the efforts of Laifen, our users could enjoy daily life with higher efficiency, more convenience, while still affordable.
In addition to hair dryer, Laifen has devoted herself into the popularization of high technology, bringing more enjoyments to consumers. See more
