The company carried out work we hadn’t agreed to, adding a charge for an NRV on the sewage section that exceeded our budget. When we raised concerns, they acknowledged the error and offered two options, which we accepted. However, after completion, we found the sewer chamber was flooded, a problem we hadn’t faced in over 20 years! Although they offered to return, they warned of additional charges, leading to a loss of trust. After spending hours resolving the issue, we discovered the installation team had fitted the valve incorrectly, preventing sewage from exiting the chamber. Very frustrating.
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Lakeside Flood Solutions is the UK's leading provider of Flood Barriers & Flood Defence. Established for 30 years, we offer complete flood protection.
