Review Time
After experiencing flood damage, we contacted the support team, who were incredibly efficient, friendly, and highly professional. The quoting process was straightforward, and the installation team that arrived on-site was outstanding. They were skilled, approachable, and delivered work of excellent quality. I highly recommend their services.
After experiencing flood damage, we contacted the company, and their representative was incredibly efficient, friendly, and professional. The quoting process was seamless, and the installation team that came to our site was fantastic. They were skilled, approachable, and the quality of work was excellent. Highly recommended.
The company carried out work we hadn’t agreed to, adding a charge for an NRV on the sewage section that exceeded our budget. When we raised concerns, they acknowledged the error and offered two options, which we accepted. However, after completion, we found the sewer chamber was flooded, a problem we hadn’t faced in over 20 years! Although they offered to return, they warned of additional charges, leading to a loss of trust. After spending hours resolving the issue, we discovered the installation team had fitted the valve incorrectly, preventing sewage from exiting the chamber. Very frustrating.
After receiving a flood resilience survey, the company provided an excellent quotation and installed all the necessary items. They kept me informed about developments (like the creation of flood-resistant doors) and quickly addressed all my questions. Highly recommended.
The company recently installed two flood barriers on our external doors. They are a friendly team, from the office staff to the installation crew, all of whom were patient and helpful. Everything was custom-made for each door, and the installation was done to a high standard. The team worked hard and cleaned up well afterward. After experiencing flooding twice recently, these barriers have alleviated our constant worry about future floods.
After trying several companies, the company was able to assist with challenging door installations. The staff were all friendly and helpful, from sales to surveyors and fitters. The finished product looks great, and we feel confident in the service and protection we received. I would highly recommend them, especially since dealing with flooding issues can be stressful—they certainly helped to ease that stress.
When we decided to install a flood door, we realized there was only one company in the area capable of both manufacturing and installing them. It took some time, but we are very pleased with the result. Living in a conservation area, we needed assurance that the door would match our surroundings. While we hope not to face a major flood, we now feel secure when it rains and the nearby river rises. The door looks fantastic, and the installation team was hardworking and efficient. The wait was definitely worth it!
Our initial contact was with the sales representative, who was incredibly efficient and responsive, addressing our queries promptly. This individual left a lasting impression for all the right reasons, reminiscent of how businesses used to operate. Although there was a shaky start due to high demand, the installation team arrived on time for the second appointment and completed the job efficiently and neatly, even cleaning up afterward. The flood defenses look sturdy, providing peace of mind in a flood-prone area. Overall, the experience with the company was very positive, and I am grateful to them.
I want to express my gratitude to the installation team for their outstanding work fitting the flood barriers at our home. The two gentlemen were a credit to the company and were a pleasure to have on-site over three days. I now feel much more secure knowing that our home is protected from potential future floods. The barriers are of high quality, and I would consider this company the top choice for flood defense.
The two gentlemen who installed my flood barrier were fantastic at what they do. They were tidy and polite, making a real difference. Kudos to the office staff as well; you’ve all done a great job. The new flood defense looks great and feels robust, although we haven't tested it yet. I'm confident it will perform well, so a massive thank you to the entire team!
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Lakeside Flood Solutions is the UK's leading provider of Flood Barriers & Flood Defence. Established for 30 years, we offer complete flood protection.
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