So this review is being written over the span of FIVE months. This hectic story begins back in January when I initially placed an order for a desk from this site. As months pass, still no desk received, but I believed that I would still get it because I was aware that it was being sent from overseas and I had been led on by the tracking information which WAS updating ever so slightly after periods of time, but eventually became stagnant where the delivery status progress bar was almost at the end but never fully hit it. I decided to check the FedEx tracking number that was provided and I was shocked to see that it showed that only the shipping label was created and it had never even been shipped out yet. So FOUR months later from the initial order comes May, I finally decide to send them an email making a complaint about the missing desk and demanding a full refund after reading the reviews which my biggest regret of this whole thing is not reading these reviews beforehand. They kept ignoring my demand with a repetitive, automated, robotic response and ended up at most giving me a 10% refund and replacement for the desk. This was my last straw and a tiny part of me still had hope that maybe I would actually receive the desk this time. Well, today I did. HOWEVER, just like all the reviews said, I should’ve not had any expectations for the quality of the product. To begin, the legs and board of the desk are much thinner than in the pictures. The legs aren’t even placed on the side ends like in the pictures. The board is made of cheap, fake wood unlike in the pictures. The circular hole in the board for cable management is not even on the left side but on the right side unlike in the pictures, and overall, the messy, insecure, and poor packaging with styrofoam crumbs everywhere made it an inconvenience and hassle to clean up and also allowed for the parts to scratch against each other since there was no styrofoam (not that their styrofoam would’ve helped anyway, if anything it would have only made more of a mess) between the board and the legs. I really wish I read and listened to these reviews before placing this order because not a single negative review here is lying. I am utterly disappointed and have given up on trying to bribe them for a full refund, so the most I can do is leave this 100% honest and genuine review and hopefully it will prevent others from falling victim to this scummy business too.
Claim your business profile now and gain access to all features and respond to customer reviews.
