lakiq.com

1.9
1.9 Based on 101 reviews

...

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Humphrey Reed
Customer service is a joke

Ordered an $800 dollar toilet specifically for our rough-in design. It took 6 weeks for delivery. Upon arrival the cardboard package was in horrible condition. I started to open and the toilet lid had a corner that was in 20 peices and completely unrepairable. There are also two large cracks starting from the top of the tank to the lip of the bowl. I documented everything and filled out a complaint for damaged goods. I was assuming a new toilet but no, they will give me a new lid and a compound mixture that I have to apply myself to fix the tank. This company is a joke and I plan on fighting until I get a full refund. DO NOT BUY FROM LAKIQ! completely disaster.

1
Date of experience: Jul 21, 2025

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