Ordered a desk from here for ~£220. It took two months to arrive to the UK and when it did arrive, the box was absolutely battered with very little padding inside to protect the product. Once opened, the quality of the item was absolutely terrible. It had dents, scrapes and marks on almost every part. The quality of metal was cheap and easily bent when tightening bolts. The left leg is wonky. The tolerance on the parts are horrendous. There were metal burrs left on which caused cuts and injuries when unpacking. The tack welds on the product are awful, and some welding is missing completely! To top it off, there were no instructions either. When I approached the company about the issues, they did respond promptly and asked for photos- they also require photos of the shipping lable by the way, so good thing that i hadn't thrown the packaging out yet!! They then offered me a free gift and sent me a list with pictures. These can only be described as cheap useless things, that i've definitely seen on sites like SHEIN etc. I declined, especially as i wasn't prepared to wait any longer considering the 2 month delivery time. Following this, they then offered a 5% refund. I declined again. They then offered me a 10% refund, and I was refunded £21 and some change. The refund was in my bank within a few days. Honestly, should have pushed for a bigger refund because the desk absolutely is not worth £200 but I cut my losses at that point. When they offered the refund, they emailed at around 1am. Of course, I didn't reply due to sleeping. They then emailed again at around 4:30am asking me to reply. Again, I did not as I was sleeping! Very unprofessional and impatient at this point. I wouldn't waste your time or money. Go to a more local and reputable company. We've been completely ripped off and considering the quality, the desk is probably worth £80 max. Better off buying from Amazon, and could probably get it cheaper. This company is definitely pocketing a huge profit off of awful quality items, which quite possibly could be returned items or resold items considering the state that it arrived in. No option of leaving a review on their site either. There's a button that says write a review but it just redirects to a different page. Extremely frustrating and disappointing.
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