Order No. 801227 - GIVE ME A REFUBD - NOT EVEN PROCESSED _ ORDERED ! HOUR AGO - MUST BE A SCAM - LOOK AT ALL THE NEGATIVE REVIEWS, AND HERE IS ANOTHER....Maybe this is the only way to get your attention, if you organise my full refund now, i will delete this and update the review.I ordered something over an hour ago, yet it wouldn't let me cancel, after seeing the reviews. I spoke to your online chat who wont let me cancel because i started a dispute with PayPal, and said i must email - which i have.I cancelled the order minutes after making it, this is at no cost to you, no handling, no logistics. But the cancel button says i cant cancel. I do not want to wait 50+ days as i need the 8 chairs before Christmas (costing almost £900) (as it seems everything is delayed with your deliveries - and yes, you say its not in your power, just your delivery partners, so with so many bad reviews, maybe only deliver to China!) The reviews also say everything is either damaged or mossing, then people wait more months for a replacement or you offer partial discount which will be no use to me as i couldn't match the missing chairs... therefore I WANT A REFUND NOW!!! Your online chat team say i have to be patient and wait for the email response because it was 3am in China or wherever they are, and no one is at work yet, but i will get my refund (i have the screenshots as proof of what they said). It still says processing because you wont even know the order is in until you go to work... so just do the right thing, reply to my request and refund asap - then i can use the money on medical bills for my family rather than throw it away on 8 chairs that might never arrive, or arrive in one piece.I expect a reply, a refund, and then i will in turn do the right thing and delete this review or update it for something positive.
Claim your business profile now and gain access to all features and respond to customer reviews.
