I have filed a complaint with Lalamove but they seem to ignore the seriousness of the event happened to me and it highly might harm anybody. I have pre-booked this driver and when I called him on the day itself, he requested to be much early but too rush for me. Just be nice and I have agreed and spent extra transportation to reach ASAP. Driver and helper were unhappy I was late for 15mins and I have informed them that I am actually felt unwell and might vomit anytime. To make the whole moving smoothly, I told them to select anything item from Storefriendly unit to fit into their truck after I have showed them my unit. I was too weak, have to sit aside and let them proceeded. They just stared at the unit and I vomitted out of sudden on myself. They ran off without any reason or concern and I was very upset, disappointed and disgusted by their behaviour. I was felt so helpless and alone they came to inform me that moving service has been cancelled. When I asked for the reason but they just ran offer without hesitation. How humiliating, inhumane actions and just left me hopelessly. This driver must be punished and must not actively working in this industry especially with Lalamove. His unacceptable attitude can cause serious consequences or harm to anyone who might be sick or elderly or disabled or assistant attention required. Lalamove not only still let his actively working, ignored my reports against him and just informed me that they have blocked him for taking my order. Seriously? Do i still get his service again? What an insult outcome. Lalamove, shame on you and I am very disappointed with all the “fake” actions taken.
Claim your business profile now and gain access to all features and respond to customer reviews.
