I booked from carsadang bago 2 imus to bacoor. the lalamove rider accepted my booking stated 5 mins away in the apps and the exact location is carsadang bago. mins away became 7 mins went to 10 mins and as per checking, the location in already in kawit. Okay, that's fine atleast the rider may earn more than my booking. After more than 30 mins, the rider arrived . finally. The rider is complaining that the item is cake and I understand. But the worst thing is that he's saying that so rude. It's not the first time we do that I said. And he's continuing saying that I will accept that but the item will be spoiled. Confirming that so arrogant. Then okay please cancel the booking and I will find someone else. But he's arguing still saying that I should be the one who cancel the order. I booked the order with grab and delivered smoothly. I reported the case to Lalamove and asking the details of the cancelled transaction becasuse there is no registered transaction in my apps. Only they can say is the Data Privacy Act. Come on. It should be registered in y apps. Only they can say that the concerned has been forwarded to the team. And to whom? who is the specific rider and transaction. But they are not going to tell you because they are lazy to retrieve a file. The worst part, they only forwarding the same copied messages that is not helpful para sumuko ka nalang.
Claim your business profile now and gain access to all features and respond to customer reviews.
