If it wasn’t for the long wait times to cashout and them not honouring VIP perks, this casino would be awesome. It will take me about 2 months to withdraw my funds at this rate. They take 48 hours to pay out (e transfer) each time and said it’s to check for fraud, I’m sure it’s a stall tactic. My VIP status indicates payout maximums can be negotiated but when I asked my VIP manager, he didn’t know anything about it. He eventually said the max withdrawal wouldn’t be negotiable despite it saying this was an option for red diamond members on their website.
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