The handling of subscription renewals is unreasonable and misleading. We attempted to cancel our subscription shortly after the renewal deadline, but instead of understanding, we faced repeated payment demands for an invoice we do not owe. Our decision to cancel was based on significant platform issues that made the service unreliable. We expected a professional response to our concerns but received none, as they insisted that auto-renewals cannot be canceled regardless of the situation. Even after explaining our circumstances, they refused to cooperate. We are not asking for a refund; we just don't want to pay for a service we no longer use or trust.
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LambdaTest is a GenAI-powered Quality Engineering Platform that empowers teams to test intelligently, smarter, and ship faster. Built for scale, it offers a full-stack testing cloud with 10K+ real devices and 3,000+ browsers.
With AI-native test management, MCP servers, and agent-based automation, LambdaTest supports Selenium, Appium, Playwright, and all major frameworks. AI Agents like HyperExecute and KaneAI bring the power of AI and cloud into your software testing workflow, enabling seamless automation testing with 120+ integrations.
LambdaTest Agents accelerate your testing throughout the entire SDLC, from test planning and authoring to automation, infrastructure, execution, RCA, and reporting.See more
