I placed an order on November 3 during a Halloween discount and found a 10% discount code. Besides that, several items in my cart were on sale. The total for my order was around 360 euros. Everything was in stock except for one item that needed special delivery. After a while, I noticed that another item was out of stock. I understood that it might have been purchased while I was waiting. After almost a month, I received an email saying the company couldn't acquire the out-of-stock item and suggested a replacement with a new one at a 10% price tolerance. I asked if there were other options and proposed removing the out-of-stock item's value from my new order in exchange for a 5% discount. Instead, my order was canceled without my consent, and I was given only a 5% discount code, losing the larger discount from my original order. Some items were on sale during Halloween, and now they are not. I had promised one of those items to a friend. After canceling my order, there was no further communication. Now, I'm left waiting on my new order, my previous one is canceled, and I'm quite frustrated. Do you treat your loyal customers like this? I have spent over 7000 euros...
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Founded in 2009 in Lappeenranta, Finland, Lamnia is dedicated to serving knife enthusiasts around the world. We offer one of the widest selections of premium knives — from renowned global makers to unique pieces crafted by Scandinavian artisans.
Customers choose Lamnia for trusted quality, fast delivery, and customer-first service. Whether you need a reliable tool for everyday use or the perfect blade to complete your collection, Lamnia is here for you!See more
