Ordered pillar lights for our garden but they weren’t good quality so returned for a refund. They charge £15 per parcel for a prepaid return label, but as the company is based out of the UK the parcel took over a week to get back to them. They acknowledged receipt but I have been chasing the refund since June 13th. Was told it would take up to 14 working days (what’s that all about) but it’s now gone beyond that and they haven’t responded to my past two emails. I am owed £560. Would never use again.
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