I am actually quite sad to write this review because the customer service I received when expressing my dissatisfaction was second to none. HOWEVER! I suspect that I was actually dealing with a bot programmed to offer discount after discount to keep their ‘goods’. That in itself should be a red flag for the next poor unsuspecting customer- they are very adept at dealing with complaints! The goods I received for my hard earned money were tat. I had no idea that I was dealing with a Chinese company when I ordered the lights or that I would be required to ship them back to China for a refund because they hide this information from the customer when the purchase is made. When I made that purchase, I was excited to receive it. I wanted them and wanted them to make my home look nicer - as they would have done had they been like they looked on the website. My advice for any other dissatisfied customers is to persist. Eventually (!) I was able to persuade them to allow me to dispose of the goods for a full refund and that refund arrived quickly. What a waste though! A waste of the material used to make the ‘goods’ that have cost the environment the transport from China to the Uk. Sorry to write this review but my conscience wouldn’t allow me not to forewarn other potential victims. BEWARE!!
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