We recently employed Lancashire Double Glazing to fit a bay window, bedroom window, 2 cover boards and a new front door. The work was carried out in one and a half days. After completion of the work and on closer inspection we were stunned to see the complete mess the fitters had left our new windows in. Parts of the bay window missing. The cover board in the bedroom not fitted at all. Sealant spread over the new frames and the cover boards ends not fitted. a gap at the top of the window frame.Following a phone call of complaint a staff member came out to inspect the work. We requested that they send different fitters to make good the original work. Our wishes were ignored and the same fitters arrived back. We didn't let them in and again requested different fitters. No such luck. LDG were insistent on sending the same fitters. It took them as long to put right all the mess as it did to fit the window and door originally. It took another visit, this time by the installation manager to finally finish the windows as sealant had been missed, letting in a draft. All the work has now been rectified. We will never recommend LDG to anyone. We felt totally ignored concerning our wishes. I have posted this review along with photos on Google review. As for their promise to look into it I'm still waiting. Not holding my breath,
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Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago.
Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers.
With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.See more
