From day one in March 24 till completion in September 24 for one front door it can only be described as a shambles.Company didn't turn up when arranged to leaving hours sometimes no notice .. poor communication between the office staff and the installation team.. wrong estimate of work later changed even though they took a picture of the leaded glass being broken so were aware of the damage.. Failed to turn up for a 5 minute job and gave no notice whatsoever sat for four hours waiting.All things that were easily sorted by picking up the phone but seemed quite simply not bothered.Offer £200 as a gesture of goodwill then said because of the damage to the leaded arch at the top of the door it would cost more money even though they examined the damage in March and took pictures.Seht one installation person to do a two person job therefore he couldn't go to his other planned job so I could see first hand how other customers get let down first hand ...LDG constrictive critism sort your Comms out and don't just leave customers wondering what is going on multiple times
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Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago.
Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers.
With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.See more
