lancome.com.au

1.4
1.4 Based on 9 reviews

...

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Jasmine
Absolutely terrible. Arrived broken.

Absolutely terrible. I bought a Mother’s Day beauty box as a gift for Mum, one bottle pump was broken and absolutely nothing would come out. Service email link on the order confirmation not working, turns out they’ve linked it to a no reply address. Waited. Finally called them and they said I had waited too long (more than 7 days) and they wouldn’t replace it. Who works their way through a beauty box in 7 days?!! Do not buy from website, if you want some proper service go to a department store or just pick another brand that cares about its women.

1
Date of experience: Jun 24, 2021

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