They sent my order to the wrong address; my previous address in fact but they couldn't even get that right and delivered it to a neighbor. They very proudly sent me an email that they are re sending the order to the same incorrect address. I have spent loads of time on phone and chat to no avail they can't seem to figure out how to purge the old address even though the correct address is in the system I love their products but their customer service is horrifying. to boot when you call the number on the email they try to sell you some medical device on promotion before you can get to customer service. They wand ME to contact ups and pay 27$ to have it rerouted. WTW?? I have been using their products for decades but I think it's time to stop I can't support this horrible service. I will be seeking a replacement products
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