Purchased several Lancome products on their website during 2022 Thanksgiving Black Friday sale to stock up for future use. (My prior purchases of Lancome was in a department store). I started using the products purchased around end of January/early February 2023 and quickly noticed my skin SEVERELY broke out in HIVES. I called Lancome and asked to have my money back because I was harmed, and was advised the 30-days-return policy passed -- therefore an escalated person would get back to me. The severe allergic breakout caused harm which required a dermatologist doctor visit. I again called Lancome and was advised a person with "medical" knowledge would call back. I am waiting.
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