I beg you, avoid using this delivery company! My parcel has been in "tendered to International Gateway" status for a week. With no progress since then, I wanted to email them, but the customer service address doesn't work! What a nightmare...Edit after reply:Your reply only reinforces my dissatisfaction. It is deeply regrettable that Landmark Global completely shirks its responsibility by systematically redirecting customers to the seller, without offering any direct verification or assistance.You're asking me to chase the seller, as if your role in the logistics chain were optional.This lack of transparency and commitment is unacceptable for a company supposedly handling international deliveries. As a customer, I expect you to take responsibility and actively intervene to resolve the issue.I urge you to reconsider your approach to customer service. This kind of automatic reply only adds to the frustration.
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