landmarkglobal.com

1.2
1.2 Based on 161 reviews

Our international delivery solutions and expert logistics network help you capture new cross-border opportunities....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

161 Reviews

5 Star
3%
4 Star
1%
3 Star
2%
2 Star
3%
1 Star
91%

All Reviews

Filter Reviews

Review Time

My package has shown as 'complete' for too long without delivery

My package has shown as 'complete' for an extended period, yet I have yet to receive it. The tracking information hasn't been updated since late December, and I placed my order nearly a month ago with minimal updates. I'm also uncertain about who took over the delivery within my area.

1
Date of experience: Jan 15, 2026
Abraham Morris
Extremely Disappointed with Shipping Experience

My package was delayed for three weeks, and I would rate it zero stars if possible. When it finally arrived, they demanded an additional payment of $60. If given the choice, I would never use this shipping service again. This will be my last experience with them.

1
Date of experience: Dec 29, 2025
RM23
Extremely Frustrating Experience

I placed my order with the team store on 24 Nov 2025. The package was taken by the shipping service and cleared customs in the US on 28 Nov 2025. Since then, there has been no movement. I've sent numerous emails and called almost a hundred times, and it feels like no one is actually working there. This company is a complete joke, and judging by other reviews, they seem to be aware of their poor service and simply don't care. If anyone there happens to see this and is willing to follow up, the tracking number is LTN416220999. If you do see it and still don’t respond, I genuinely hope you have the day you deserve.

1
Date of experience: Dec 11, 2025
Kathy Ross
Still waiting for my package since October 10th

I have been waiting for my package since October 10th, and it shows that it has departed from Belgium and is "in transit" to Nicaragua. Interestingly, I received another package that I ordered after this one. I reached out via email, but the only response I received was to contact the vendor. My tracking number is EC221215651BE. I just want to know if my package is lost!

2
Date of experience: Dec 04, 2025
Frustrating Order Tracking Experience

Upon receiving an electronic notification that an order has begun shipping from the origin, the team promptly generates tracking information, labeling it with the destination city as if it has already arrived there. The reports include statements like "Grouped at partner facility in the destination city (date and time)" and "Shipped, destination city (date and time)," which adds to the confusion.

1
Date of experience: Dec 02, 2025
Brittany Clench
Don't Order from Companies who use Landmark

Why are companies using such an unreliable company, who has such a terrible reputation?! I ordered from NHL.CA and only after confirming my order, did I see that they are using Landmark Global. I never would have ordered, knowing they are using this courier. Deeply regret. 3 days and package has not even been picked up or moved. I would be extremely surprised if my item even arrives before Christmas. 5-10 business days is a complete lie

1
Date of experience: Dec 01, 2025
Kaz Kylheku
When these idiots receive a purely…

When these idiots receive a purely electronic notice that an order has started to ship from the origin (e.g. China), they generate tracking info for it immediately, stamping it with the DESTINATION city (e.g. Richmond, Canada), as if they already received it there. The report says things like "Grouped at partner facility Richmond, BC (date and time)" and "Shipped, Richmond BC, (date and time)"

1
Date of experience: Nov 24, 2025
Patricia Breau
If I could give “0” stars I would

If I could give “0” stars I would. Of four orders they handled…all are missing. Why? Landmark left the packages out in public. Someone should sue these people and the companies that use them DESPITE their incredibly low ratings.

1
Date of experience: Nov 19, 2025
emanuele di porto
Waiting for more than three weeks: no updates, no informations

I bought this item (LTN414754507N1) on November 18th but the shipping seems blocked since then. They don’t give any update, they don’t answer to any request of informations. I filed a report to the selling platform but I think they snubbed it too, so I can’t get a refund. Still wondering why they let their costumers dealing with unreliable amateurs of this ilk.

1
Date of experience: Nov 18, 2025
Andrea Pontalto
Please avoid them

I beg you, avoid using this delivery company! My parcel has been in "tendered to International Gateway" status for a week. With no progress since then, I wanted to email them, but the customer service address doesn't work! What a nightmare...Edit after reply:Your reply only reinforces my dissatisfaction. It is deeply regrettable that Landmark Global completely shirks its responsibility by systematically redirecting customers to the seller, without offering any direct verification or assistance.You're asking me to chase the seller, as if your role in the logistics chain were optional.This lack of transparency and commitment is unacceptable for a company supposedly handling international deliveries. As a customer, I expect you to take responsibility and actively intervene to resolve the issue.I urge you to reconsider your approach to customer service. This kind of automatic reply only adds to the frustration.

1
Date of experience: Nov 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Our international delivery solutions and expert logistics network help you capture new cross-border opportunities.

  • language https://landmarkglobal.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More