landsend.com

1.4
1.4 Based on 61 reviews

...

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Lorna Walker
Disappointed with the quality and return process

I used to be a fan of this brand. I ordered multiple items, but all of them were of very low quality and did not match the online descriptions. Frustrated, I attempted to return them only to find out that there is now a $9 return fee. Additionally, unless I visit a very inconvenient location, the return process takes three weeks.

1
Date of experience: Dec 25, 2025

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