I signed up for Langotalk with the hope of improving my Japanese writing and speaking skills. Initially, the app was quite motivating, especially with the streak feature that kept me engaged for three months. However, everything changed when the user interface was updated, and to my dismay, all my progress was lost. This was incredibly frustrating and led me to stop using the app altogether.The new interface was not only unappealing but I also felt that the conversations became less natural, which was a significant drawback for me. I found myself disappointed, as I had high expectations for a language-learning app.To make matters worse, I struggled to find any information on how to unsubscribe. I kept reminding myself to do so, but the lack of clear instructions was frustrating. Eventually, I noticed a suspicious withdrawal from my PayPal account, which turned out to be from Langotalk. They failed to notify me about the upcoming renewal of my subscription, which felt deceptive.When I attempted to dispute the charge through PayPal, I discovered that it didn't fall under their warranty. While Langotalk did cancel my membership after the dispute, I was still left with the bill for the year. This experience has shown me that Langotalk is not customer-friendly, and I cannot recommend it to anyone looking to learn a language.If you're considering language learning with AI, I suggest looking into Duck.ai for better privacy and user experience, or exploring other free solutions that are more transparent and user-oriented.
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